When an entitled customer threw her drink in my face, humiliating me in front of everyone, she assumed I’d just take it quietly. Little did she know, she was in for a surprise—and a lesson she wouldn’t forget.
That morning, I stepped into the health food store, the familiar scent of fresh produce and herbal teas greeting me. It was the start of another day at work, where I’d been earning a living for the past year. As I tied my apron, I couldn’t shake the feeling that something was different today.
“Hey, Grace! Ready for another thrilling day of juice-making?” my coworker Ally joked from behind the counter.
I laughed, shaking my head. “Yep, gotta keep those entitled customers happy, right?”
But the knot in my stomach told me otherwise. There was one customer who made our jobs miserable every time she came in.
We had dubbed her “Miss Pompous,” and it was a fitting name. She walked in like she owned the place, treating us like we were beneath her.
As I began my shift, I tried to put her out of my mind. I needed this job. It wasn’t just about me—it was about my family. My mom’s medical bills were piling up, and my younger sister was counting on me to help with college expenses. Quitting wasn’t an option.
A few minutes later, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot.”
My stomach dropped. “Great,” I muttered. “Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking like a countdown to disaster. Without even acknowledging me, she strutted up to the counter and barked her order.
“Carrot juice. Now.”
I forced a smile. “Of course, ma’am. Coming right up.”
As I worked, I could feel her eyes on me, scrutinizing my every move. My hands began to shake under the pressure. Finally, I handed her the juice.
She took one sip and her face twisted in disgust. “What is this watered-down garbage?” she screeched. Before I could react, she hurled the entire drink at my face.
The cold juice splashed across my cheeks, dripping down my chin. I stood there, stunned, as she continued to rant. “Are you trying to poison me?” she demanded.
I blinked, wiping juice from my eyes. “It’s the same recipe we always use,” I stammered.
“Make it again,” she snapped. “And this time, use your brain.”
My face burned with humiliation as everyone in the store turned to watch. Tears threatened to spill, but I refused to let her see me cry.
Just then, my manager, Mr. Weatherbee, appeared. “Is there a problem here?” he asked, though his concern seemed more for the loss of a customer than for me.
Miss Pompous turned on him. “Your employee can’t even make a simple juice! I demand a refund and a replacement.”
To my disbelief, Mr. Weatherbee began apologizing profusely. “I’m so sorry, ma’am. We’ll remake your juice immediately, free of charge.” Then he turned to me. “Grace, be more careful next time.”
I stood there, dumbfounded. My jaw dropped. “But sir, I—”
“Just get the carrots, Grace,” he interrupted, “and remake the juice.”
Miss Pompous smirked at me, clearly enjoying my humiliation. I felt a surge of anger. For a split second, I wanted to throw my apron down and walk out. But then I thought of my mom and sister—I couldn’t afford to lose this job.
So, I took a deep breath and made a decision. I wasn’t going to let her win.
I met Miss Pompous’s gaze, refusing to be intimidated. She thought she could buy respect with her money, that she could trample over people without consequences. Well, not this time.
As Mr. Weatherbee walked away, I reached into the fridge, bypassing the usual carrots. Instead, I grabbed the biggest, gnarliest one I could find. It was tough and unwieldy, perfect for what I had in mind.
“Just a moment,” I said, sweetly, as I fed the oversized carrot into the juicer. The machine groaned in protest before spraying juice everywhere—across the counter, the floor, and best of all, onto Miss Pompous’s designer handbag.
She shrieked, snatching her bag and frantically trying to wipe off the bright orange juice. “My bag!” she cried. “You stupid girl! Look what you’ve done!”
“Oh no, I’m so sorry, ma’am,” I said, struggling to keep a straight face. “It was an accident, I swear.”
Her face turned beet red. “You ruined my three-thousand-dollar purse! I want your manager!”
Trying not to laugh, I gestured vaguely toward the store. “I think he’s helping a customer over there.”
As she stomped off in search of Mr. Weatherbee, I ducked into the stockroom to hide my smile. From my hiding spot, I watched as she stormed out, still clutching her dripping bag, leaving a trail of carrot juice in her wake.
I thought it was over, but I knew Miss Pompous wasn’t the type to let things go.
Sure enough, the next morning, she burst into the store, demanding to see the owner. When Mr. Larson, the kind, older man who owned the store, came out, she launched into a tirade, insisting I be fired and demanding compensation for her ruined purse.
Calmly, Mr. Larson replied, “Let’s check the security footage.”
My heart skipped a beat. I had completely forgotten about the cameras.
We gathered around the monitor as the footage played, showing Miss Pompous throwing juice in my face and the “accident” with her purse. The room fell silent.
Mr. Larson turned to her. “I’m afraid I can’t offer you any compensation. What I see here is an assault on my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous sputtered in disbelief. “But… my purse!”
“I suggest you leave,” Mr. Larson said firmly. “And don’t come back.”
With one final glare, Miss Pompous stormed out.
Once she was gone, Mr. Larson turned to me, his eyes twinkling. “That was just an accident, right, Grace?”
“Of course, sir,” I said with a grin. “Why would I intentionally ruin a customer’s belongings?”
He chuckled and walked away. Ally gave me a high five. “You stood up to her, Grace! You showed her who’s boss.”
That night, as I shared the story with my mom and sister, I realized something important: standing up for myself hadn’t just put Miss Pompous in her place—it reminded me of my own worth.
Have you ever had to deal with someone like Miss Pompous? Share your stories in the comments. Together, we can take on the “Karens” of the world!
A Hidden Room, A Dark Secret: What We Uncovered Forced Us to Leave Our Home
We had no idea that our recently acquired dream home would completely upend our life until we discovered a hidden area. We had to move out as a result of what we discovered inside, but we had no idea that this nightmare would bring about an unforeseen turn of events.
I never imagined that I would wake up in a horror movie, yet that is exactly where I am. For years, Jack and I had been saving money to purchase our first house. I was ecstatic when we eventually received the keys. We immediately got to work on the improvements, with me leading the way while Jack concentrated on his task.
“Liv, you sure you’re okay managing all this?” The night before the renovations started, Jack inquired. Encircled by boxes, we reclined on our air mattress that we had borrowed.
I rolled my eyes. “I can handle this. Mr. Big Shot, you put your work first.”
Jack laughed and drew me in. “All right, all right. Just don’t enjoy yourself excessively without me.”
Everything was normal on Tuesday morning, until it changed. As I was enjoying my coffee and browsing through my phone, Carlos, the leader of our renovation team, contacted me.
He exclaimed, “Olivia, you gotta see this.”
Curious about what they’d discovered, I strolled over. Carlos gestured to a piece of the wall they had recently demolished. There was a door there, concealed by years of paint and drywall.
I said, “What do you think it is?”
Carlos gave a shrug. “I have no idea. Would you like to open it?”
I reached for the doorknob and nodded. I opened the creaking door and looked inside. My enthusiasm soon gave way to fear. Shuddering, I slammed the door shut.
“What’s wrong?” Carlos enquired, his expression filled with worry.
I was unable to talk. Reaching for my phone, I punched in Jack’s number. He detected the third ring.
“Hi Liv. What’s going on?”
“Jack, you must return home. Right now.”
“What? Why? Is everything in order?
Taking a deep breath, I tried to control my voice. Something was discovered inside the home. You must view it.
Jack didn’t dispute, so he must have heard the panic in my voice. “I’m on my way.”
I paced back and forth in front of the secret entrance while I waited for Jack. Although Carlos and his team continued to work, I could sense their wondering looks.
“You okay, Olivia?” Carlos paused his efforts to ask.
I nodded, not believing I could talk. My mind was buzzing with ideas. And what if it was a haunted house? What if we had discovered a sinister secret?
Jack was panting heavily when he got there. “Olivia, what’s going on?”
Taking his hand, I guided him towards the entrance. I remarked, “Look,” and carefully opened it.
Jack gasped in shock at what he saw. There were ancient garments in the concealed area that had originally been a closet. The worst part, though, wasn’t that. Insects crawled all over, and mold covered the garments. There was an overpowering smell, and spiders had taken up residence in the corners.
Jack mumbled, “Holy —,” and slammed the door. “How long has that been there?”
I gave a headshake. “I’m not sure. It was never brought up by the realtor.”
For a few while, we stood there in quiet, taking in what we had just witnessed. At last, Jack said something.
Leave a Reply